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Wanna know a secret? Shhh...! 

Insurance carriers are usually sticklers for accuracy and details, but their employees are human, and sometimes they get it wrong just like everyone else. When an insurance carrier gets it wrong, it's not always easy to get them to admit it. That's what happened recently when one of our Purves & Associates account managers was working on a quote for a client. 

At Purves & Associates Insurance Agency, we fight on behalf of our clients every day. We're not the kind of agency that will sell you an insurance policy and then forget about you. We have a service-oriented attitude here, and our existing clients' best interests are always our priority. Often that means assisting and defending them when the insurance carriers won't. 

Fifty-one residents in Sunnyside, Wash. had the fright of their lives last weekend when flames engulfed and completely destroyed one eight-unit apartment building and seriously damaged another. Everyone survived without injuries, but some did not even have time to grab their shoes before escaping, according to the Yakima Herald-Republic. 

Brian Littrell, a member of the once insanely popular Backstreet Boys pop music group, told police that someone stole $120,000 in jewelry from the hotel room where he and his wife Leighann were staying, according to an AP report. The stolen jewelry included Leighann's engagement ring, valued at $110,000.

"I kept my rings on the bedside table, we left the room and 15 minutes I came back, they're gone." Leighanne Littrell said in a WSBTV interview. Some of the jewelry has been found, but not the ring. "We were going to leave, but come to find out there was a person, not to be named on the housekeeping, had one ring that we were looking for and one of the earrings," Littrell said.